It’s been a year since our last update on the best tools to manage your teams, so we took the time to revise our list; some products were
- Home
- |
- Tag: bpo
Six reasons to engage with an offshoring consultant
For those organisations that are looking to offshore operational functions, there are a number of paths that you can take. If you are looking to build a large team, you may
Five Tips for Offshoring Success
Offshoring can be a challenging process if you have never done it before. What can make it even more challenging is that the information available is often little
Struggling with the complexities of an offshoring initiative?
Not all offshoring initiatives are simple relocations of operational roles; in fact from our experience, very few are. They take time, energy and expertise in change management; readiness
There are a lot more reasons to offshore than cost savings
A Google search for “Why should I offshore?” will give you a plethora of search results with a very common theme, “reduce costs”. While this isn’t incorrect, it
Snapshot of our SWOT Analysis for BPO Providers
A SWOT analysis is a common tool used as part of organisational strategic planning sessions and by management consultants globally to varying levels of success. While it is a tremendous
Your time could be the most valuable tool for successful offshoring
We’ve previously written about the importance of putting in appropriate amounts of time and effort into building and supporting your offshored team and that offshoring is not necessarily
An offshoring health check could be the medicine you need
Is your organisation offshoring or outsourcing operational functions but you feel that you could achieve more? Are you experiencing higher than expected turnover? Are you not sure how
Is it time to start building your offshored team?
Another year is coming to an end and it’s the time of year when we should take stock of our accomplishments and reflect on our strengths and weaknesses. We
A response to : The End of Call Centres Will Devastate Manila and Philippines
Original article: http://philippineone.com/the-end-of-call-centres-will-devastate-manila-and-philippines/ Recently I was sent a link to an article relating to the end of call centres in the Philippines (linked above) and it really got me