Overview
An offshored technical writer will be able to work with your software team to better document requirements, success criteria and user/system documentation.
Specific responsibilities would be identified as part of the recruitment of your new staff member as well as any certification requirements.
Why Offshore This Function?
- Your organisation has and is growing and the day-to-day technical writing requirements have become a burden to local staff
- You are effectively ignoring this important aspect of your SDLC currently
- Internal promotion or turnover has created resource capacity issues
Top 4 Responsibilities
- Document software requirements
- Work with business analysts or key stakeholders to document success criteria
- Develop user and/or system documentation
- Write release notes and draft press releases for new software releases
Role Notes & Ratings
Depending on the role that you are offshoring there are considerations that you should be aware from. The below is an evaluation of key aspect of an offshored position based on our experiences in the industry
Customer / Supplier Exposure
Step 1
Step 2
Step 3
Step 4
Low levels of direct customer or supplier exposure is expected for this role
English proficiency requirement
Step 1
Step 2
Step 3
Step 4
Understanding and communicating in English is important for this role
Step 1
Step 2
Step 3
Step 4
A system for communicating tasks and requirements should be put in place, however, by its nature, this role will include ad-hoc tasks regularly
Step 1
Step 2
Step 3
Step 4
Many qualified resources are available to fulfil this role
Domain knowledge requirement
Step 1
Step 2
Step 3
Step 4
High levels of customer and business specific domain knowledge is required
Step 1
Step 2
Step 3
Step 4
Tasks are usually easily measurable and correctness is traceable
Other roles you may be interested in
