Overview

An offshored quality assurance analysis will be able to deliver benefits to your organisation including the development of quality standards, processes and authorisations for your software releases.

Specific responsibilities would be identified as part of the recruitment of your new staff member as well as any certification requirements.

Why Offshore This Function?

  • Your organisation has and is growing and the day-to-day quality assurance requirements have become a burden to local staff or simply not executed well enough
  • You are observing high support costs of delivery due to poor quality releases
  • Internal promotion or turnover has created resource capacity issues

Top 4 Responsibilities

  • Develop quality assurance frameworks, success criteria and authorisation processes
  • Raise quality risks with project team proactively
  • Be the customer advocate internally for expected standards with software and delivery
  • Run testing cycles and present findings and reports to project team

 


 

Role Notes & Ratings

Depending on the role that you are offshoring there are considerations that you should be aware from. The below is an evaluation of key aspect of an offshored position based on our experiences in the industry

Customer / Supplier Exposure

30%
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Low levels of direct customer or supplier exposure is expected for this role

English proficiency requirement

65%
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High levels of English proficiency is expected for this role.

Internal communications

45%
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Internal discussions will be required to articulate requirements and quality assurance reports

Talent Availability

65%
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Many qualified resources are available to fulfil this role

Domain knowledge requirement

45%
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High levels of customer specific domain knowledge is required

Ease of Measurement

65%
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Tasks are usually easily measurable and correctness is traceable

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