A SWOT analysis is a common tool used as part of organisational strategic planning sessions and by management consultants globally to varying levels of success. While it is a tremendous
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A SWOT analysis is a common tool used as part of organisational strategic planning sessions and by management consultants globally to varying levels of success. While it is a tremendous
We’ve previously written about the importance of putting in appropriate amounts of time and effort into building and supporting your offshored team and that offshoring is not necessarily
Is your organisation offshoring or outsourcing operational functions but you feel that you could achieve more? Are you experiencing higher than expected turnover? Are you not sure how
Another year is coming to an end and it’s the time of year when we should take stock of our accomplishments and reflect on our strengths and weaknesses. We
Original article: http://philippineone.com/the-end-of-call-centres-will-devastate-manila-and-philippines/ Recently I was sent a link to an article relating to the end of call centres in the Philippines (linked above) and it really got me
2018 Edition is now available hereDealing with dispersed teams, as is the case with offshoring, can be much more successful if you have the appropriate tools in place
This article will feature a specific offshored role that Change Fox has had success with placing and realised significant benefits to the organisations who have included these types
The underpinning of any organisational growth is often a viable and forward thinking human resources management strategy, and this is an often neglected aspect of offshoring initiatives. Too
This article will feature a specific offshored role that Change Fox has had success with placing and realised significant benefits to the organisations who have included these types
If you are an organisation considering offshoring operational functions, there are many business process offshoring (BPO) providers to choose from. Many of them do a great job of supporting